POLICY & PROCEDURES FOR PURCHASE
The aim of Ticketsouq.me is to facilitate your purchasing of tickets to your favorite events (concerts, plays, theatres, shows, etc.) making it easier, more convenient, and pleasant. Ticketsouq.me purchase policies are intended to make sure you understand the process of buying tickets from us on ticketsouq.me. These Policies & Procedures for Purchase are subject to Ticketsouq.me Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from Ticketsouq.me is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of Ticketsouq.mes’ policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.
HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from ticketsouq.me. We accept major credit cards including, Visa, Master Card, Discover and American Express. The price of tickets for the events taking place within the United States is in U.S. dollars.
YOU BUY FROM THE EVENT ORGANIZERS,
TICKETSOUQ.ME SOLELY FACILITATE YOUR PURCHASE OF TICKET
Ticketsouq.me facilitates your purchase of tickets from the organizations and entities i.e. the “event organizers”. Ticketsouq.me solely handles the transactions and collects payments for the tickets sold by the “event organizer”. Therefore, You will be buying your ticket from the “event organizer” while Ticketsouq.me only acts as the provider of sale services for your purchase. If you exchange your tickets or purchase tickets by using Exchange Tickets facility services, you buy tickets from either a reseller who is not an event organizer, or Ticketsouq.me, or the event organizer. Ticketsouq.me is the only provider of the services for such sales unless Ticketsouq.me sells tickets through the Exchange Ticket method.
TICKET PRICES ARE SET BY THE “EVENT ORGANIZERS” NOT BY TICKETSOUQ.ME
Ticketsouq.me acts as the facilitator for the sale of tickets and sells tickets for the benefit of the “event organizers “ including; promoters, providers, bands, performers, and the venues. The “event organizers” will set the ticket prices and determine seating arrangements. Ticketsouq.me generally is not involved in determining the tickets prices, nor in the seating arrangements or locations of the sold tickets. Tickets are sold via several distribution centers, including online, information center,s and retail stores. Ticketsouq.me does not control the inventory of the tickets or their availability. Since there is always the possibility that tickets to favorable events sell out very fast, extra tickets could be foreseen and may be available prior to the event. But as stressed earlier, Ticketsouq.me does not control such inventory or its availability. Ticketsouq.me also facilitates the resale of tickets and handles relevant transactions on ExchangeTickets. Please take into consideration the fact that tickets are sold through Ticketsouq.me’s ExchangeTicket service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, Ticketsouq.me or other distributors, centers, which may have higher demands or the same status as the tickets sold on Exchange Ticket, or maybe put for sale at a lesser price than the price charged on Exchange Ticket.
CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/letter or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. Ticketsouq.me will not be liable for any pecuniary/monetary and/or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
FACILITATION & PROCESSING CHARGES
When you purchase tickets on ticketsouq.me, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.
YOU CAN BUY A LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by Ticketsouq.me.
AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on ticketsouq.me. You must thoroughly review all information pertinent to the event, including but not limited to the date, time, and contents of the programs and event/s prior to purchasing any tickets on ticketsouq.me. This is of high importance since the event organizers can prohibit and do not allow us to refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organizers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated, or damaged tickets.
YOU MUST PROVIDE ACCURATE AND CURRENT BILLING & CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to Ticketsouq.me for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy, or mistake in your billing and credit card information, your order may be canceled by Ticketsouq.me. Your tickets may be sold to another consumer without further notice. However, the Consumer Department of Ticketsouq.me will try to contact you through the information you have provided, and if Ticketsouq.me is not able to contact you, your ticket may be canceled and sold.
UNAUTHORIZED USE OF TICKETSOUQ.ME’S TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of Ticketsouq.me’s trademarks and intellectual property is illegal unless Ticketsouq.me has expressly consented in writing. Your tickets will be canceled or seized if any attempt is made on your part to unlawfully resell any ticket without the written express consent of the event organizer and Ticketsouq.me, no ticket shall be used for promotional, sweepstakes, or advertising purposes.
TICKETSOUQ.ME HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF AN ERROR
Ticketsouq.me reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on ticketsouq.me caused by a machine or human error, computer malfunctions, and /or other Ticketsouq.me’s operational system and programs.
LIMITED LIABILITY
When you purchase ticket through Ticketsouq.me, you expressly agree to be bound by Ticketsouq.me’s Terms and Conditions ( Pls. review Ticketsouq.me’s Terms & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event ( before, during or after the event) that Ticketsouq.me has issued the ticket for.
PURCHASE DELIVERY
The primary delivery method for tickets purchased through Ticketsouq.me will be in the form and an E-Ticket. This E-Ticket will be delivered to your registered email address soon after purchase. Your ticket(s) will contain an individual QR code for each ticket. This code will be used to validate and nullify your ticket upon entry into the event venue. WILL CALL tickets will be available for special events. This will be indicated in the event's details.
Ticketsouq.me is owned and operated by Gulf Resources International LLC, PO Box 93, PC115, Muscat, Sultanate of Oman.