POLICY & PROCEDURES FOR PURCHASE
The aim of Valley of the Wine is to facilitate your purchasing of tickets to your favorite events. ValleyoftheWine.com purchase policies are intended to make sure you understand the process of buying tickets from us on Valley of the Wine. These Policies & Procedures for Purchase are subject to Valley of the Wine Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from Valley of the Wine is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of Valley of the Wine policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.
HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from Valley of the Wine. We accept major credit cards including, Visa, Master Card, Discover and American Express. The price of tickets for the events taking place within the United States is in U.S. Dollar.
TICKET PRICES ARE SET BY THE Valley of the Wine
CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. Valley of the Wine will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
FACILITATION & PROCESSING CHARGES
When you purchase tickets on Valley of the Wine, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.
YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by Valley of the Wine
AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on Valley of the Wine You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on Valley of the Wine This is highly important since we do not issue refunds or exchanges, after you have purchased the ticket. You also need to safeguard your tickets because we do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.
YOUR MUST PROVIDE ACCURATE AND CURRENT BILLING &
CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to Valley of the Wine for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by Valley of the Wine and your tickets may be sold to another consumer without further notice. However, the Consumer Department of Valley of the Wine will try to contact you through the information you have provided and if Valley of the Wine not able to contact you, your ticket may be cancelled and sold.
UNAUTHORIZED USE OF Valley of the Wine's TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of Valley of the Wine's trade marks and intellectual property is illegal unless Valley of the Wine has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket . Without the written express consent of the event organizer and Valley of the Wine, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.
Valley of the Wine HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
Valley of the Wine reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on Valley of the Wine caused by a machine or human error, computer malfunctions, and /or other Valley of the Wine operational system and programs.
LIMITED LIABILITY
When you purchase ticket through Valley of the Wine, you expressly agree to be bound by Valley of the Wine's Terms and Conditions ( Pls. review Valley of the Wine's Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event ( before, during or after the event) that Valley of the Wine has issued the ticket for.
