POLICY & PROCEDURES FOR PURCHASE
The aim of Open Ear Collective is to facilitate your purchasing of tickets to your favorite events (concerts, plays, theatres, shows, etc.), easier, more convenient and pleasant. Open Ear Collective purchase policies are intended to make sure you understand the process of buying tickets from us on openearcollective. These Policies & Procedures for Purchase are subject to Open Ear Collective Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from Open Ear Collective is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of Open Ear Collectives’ policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.

HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from openearcollective. We accept major credit cards including, Visa, Master Card, Discover and American Express. The price of tickets for the events taking place within the United States is in U.S. Dollar.

YOU BUY FROM THE EVENT ORGANIZERS,
OPEN EAR COLLECTIVE SOLELY FACILITATE YOUR PURCHASE OF TICKET
Open Ear Collective facilitates your purchase of tickets from the organizations and entities i.e. the “event organizers”. Open Ear Collective solely handles the transactions and collects payments for the tickets sold by the “event organizer”. Therefore, You will be buying your ticket from the “event organizer” while Open Ear Collective only acts as the provider of sale services for your purchase. If you exchange your tickets or purchase tickets by using Exchange Tickets facility services, you buy tickets from either a reseller who is not an event organizer, or Open Ear Collective, or the event organizer. Open Ear Collective is only provider of the services for such sales, unless Open Ear Collective sells tickets through the Exchange Ticket method.

TICKET PRICES ARE SET BY THE “EVENT ORGANIZERS”
NOT BY OPEN EAR COLLECTIVE
Open Ear Collective acts as the facilitator for sale of tickets and sells tickets for the benefit of the “event organizers “ including; promoters, providers, bands, performers and the venues. The “event organizers” will set the ticket prices and determine seating arrangements. Open Ear Collective generally is not involved in determining the tickets prices, nor in the seating arrangements or locations of the sold tickets. Tickets are sold via several distribution centers, including online, information center and retail stores. Open Ear Collective does not control the inventory of the tickets or their availability. Since there is always the possibility that tickets to favorable events sell out very fast, extra tickets could be foreseen and may be available prior to the event but as stressed earlier, Open Ear Collective does not control such inventory or its availability. Open Ear Collective also facilitates the resale of tickets and handles relevant transactions on ExchangeTickets . Please take into consideration the fact that tickets sold through Open Ear Collective’s ExchangeTicket service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, Open Ear Collective or other distributors, centers, which may have higher demands or the same status as the tickets sold on Exchange Ticket, or may be put for sale at a lesser price than the price charged on Exchange Ticket.

CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. Open Ear Collective will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
FACILITATION & PROCESSING CHARGES
When you purchase tickets on openearcollective, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.

YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by Open Ear Collective.

AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on openearcollective. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on openearcollective. This is of highly importance since the event organizers prohibit and do not allow us to refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organizers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.

YOUR MUST PROVIDE ACCURATE AND CURRENT BILLING &
CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to Open Ear Collective for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by Open Ear Collective and your tickets may be sold to another consumer without further notice. However, the Consumer Department of Open Ear Collective will try to contact you through the information you have provided and if Open Ear Collective not able to contact you, your ticket may be cancelled and sold.
UNAUTHORIZED USE OF OPEN EAR COLLECTIVE’S TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of Open Ear Collective’s trade marks and intellectual property is illegal unless Open Ear Collective has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket . Without the written express consent of the event organizer and Open Ear Collective, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.

OPEN EAR COLLECTIVE HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
Open Ear Collective reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on openearcollective caused by a machine or human error, computer malfunctions, and /or other Open Ear Collective’s operational system and programs.

LIMITED LIABILITY
When you purchase ticket through Open Ear Collective, you expressly agree to be bound by Open Ear Collective’s Terms and Conditions ( Pls. review Open Ear Collective’s Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event ( before, during or after the event) that Open Ear Collective has issued the ticket for.