POLICY & PROCEDURES FOR PURCHASE
The aim of uCasters X Stream is to facilitate your purchasing of tickets to your favorite events (concerts, plays, theatres, shows, etc.), easier, more convenient and pleasant. uCasters purchase policies are intended to make sure you understand the process of buying tickets from us on uCastersXstream. These Policies & Procedures for Purchase are subject to uCasters Terms & Conditions and are incorporated by reference here in these policies.
The ticket you buy from uCastersXstream is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of uCastersXstream's policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.
**ATTENTION: AVOID BEING SCAMMED**
WE DO NOT ADVISE ANYONE TO PURCHASE TICKETS FOR OUR CONCERTS FROM ANYWHERE OTHER THAN OUR OFFICIAL ONLINE BOX OFFICE.
IF YOU PURCHASE A SINGLE TICKET OR MULTIPLE TICKETS PRINTED OR IN DIGITAL FORMAT FROM ANYWHERE OTHER THAN OUR BOX OFFICE THAT COMES UP INVALID AT THE GATE YOU WILL NOT BE GRANTED ENTRY INTO THE CONCERT. (NO EXCEPTIONS)
DO NOT SHARE OR ALLOW ANYONE TO COPY YOUR TICKETS. EACH TICKET HAS A UNIQUE INDIVIDUAL QR AND BAR CODE.
PURCHASE TICKETS AT OUR OFFICIAL ONLINE BOX OFFICE
HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from uCasters X Stream. We accept major credit cards including, Visa, MasterCard, Discover and American Express. The price of tickets for the events taking place within the United States is in U.S. Dollar.
YOU BUY FROM THE EVENT ORGANIZERS,
UCASTERSXSTREAM SOLELY FACILITATE YOUR PURCHASE OF TICKET
uCasters X Stream facilitates your purchase of tickets from the organizations and entities i.e. the “event organizers”. uCasters X Stream solely handles the transactions and collects payments for the tickets sold by the “event organizer”. Therefore, you will be buying your ticket from the “event organizer” while uCasters X Stream only acts as the provider of sale services for your purchase. If you exchange your tickets or purchase tickets by using Exchange Tickets facility services, you buy tickets from either a reseller who is not an event organizer, or uCasters X Stream, or the event organizer. uCasters X Stream is only provider of the services for such sales, unless uCasters X Stream sells tickets through the Exchange Ticket method.
TICKET PRICES ARE SET BY THE “EVENT ORGANIZERS”
NOT BY UCASTERS
uCasters X Stream acts as the facilitator for sale of tickets and sells tickets for the benefit of the “event organizers “including promoters, providers, bands, performers and the venues. The “event organizers” will set the ticket prices and determine seating arrangements. uCasters X Stream generally is not involved in determining the ticket prices, nor in the seating arrangements or locations of the tickets sold. Tickets are sold via several distribution centers, including online, information center and retail stores. uCasters X Stream does not control the inventory of the tickets or their availability. Since there is always the possibility that tickets to favorable events sell out very fast, extra tickets could be foreseen and may be available prior to the event but as stressed earlier, uCasters X Stream does not control such inventory or its availability. uCasters X Stream also facilitates the resale of tickets and handles relevant transactions. Please take into consideration the fact that tickets sold through uCasters X Stream service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, uCasters X Stream or other distributors, centers, which may have higher demands or the same status as the tickets sold on uCasters X Stream, or may be put for sale at a lesser price than the price charged on uCasters X Stream.
CONFIRMATION NUMBER
Please note that if after you submit the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section whether your requested order has been placed. uCasters X Stream will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
FACILITATION & PROCESSING CHARGES
When you purchase tickets on uCasters X Stream, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.
YOU CAN BUY A LIMITED NUMBER OF TICKETS
To establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the number of tickets you may purchase for a specific event i.e. the "purchase limit”. The “purchase limit” for each event would be determined by uCasters X Stream.
AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on uCasters X Stream. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on uCasters X Stream. This is important since the event organizers prohibit and do not allow us to refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organizers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.
YOU MUST PROVIDE ACCURATE AND CURRENT BILLING &
CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF THE INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to uCasters X Stream for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by uCasters X Stream, and your tickets may be sold to another consumer without further notice. However, the Consumer Department of uCasters X Stream will try to contact you through the information you have provided and if uCasters X Stream is not able to contact you, your ticket may be cancelled and sold.
UNAUTHORIZED USE OF UCASTERS’S TRADEMARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of uCasters X Stream’s trademarks and intellectual property is illegal unless uCasters X Stream has expressly consented in writing. Your tickets will be cancelled or seized if any attempt is made on your part to unlawfully resell any ticket. Without the written express consent of the event organizer and uCasters X Stream, no ticket shall be used for promotional, sweepstakes, or advertising purposes.
UCASTERS X STREAM MEDIA, LLC HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
uCasters X Stream reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on uCasters X Stream caused by a machine or human error, computer malfunctions, and /or other uCasters X Stream's operational system and programs.
LIMITED LIABILITY
When you purchase a ticket through uCasters X Stream, you expressly agree to be bound by uCasters X Stream's Terms and Conditions (Please. review uCasters X Stream’s Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event (before, during or after the event) that uCasters X Stream has issued the ticket for.
