PRIVACY POLICY
Sutton Coldfield Town Hall is managed by Royal Sutton Coldfield Community Town Hall Trust (RSCCTHT)
Royal Sutton Coldfield Community Town Hall Trust's privacy policy statement is as follows:-
We, at Royal Sutton Coldfield Community Town Hall Trust (collectively referred to as “RSCCTHT” or “We” or “Us”), have great respect for your privacy and intend to protect your personal information. We honor the privacy of our users and highly protect information users provide for the purpose of using our services. The Privacy Policy followed by RSCCTHT site applies to all users of RSCCTHT and any and all information provided to us. By using RSCCTHT Box Office you or other users accept our terms and practice as described in the following lines. If you need further assistance or have any question in this regard, please contact us at boxoffice@townhall-scart.co.uk.
INFORMATION THAT RSCCTHT BOX OFFICE MAY COLLECT
When you or other users of RSCCTHT sites and services provide information to us, we may collect personal information including your name and email address and may also combine it with the information that was received from different sources for the purposes of marketing our services. If you do NOT wish to receive occasional emails from us about upcoming events, let us know either by phoning 0121 296 9543 or email enquiries@suttoncoldfieldtownhall.com. If such information is provided to us, while you or others using RSCCTHT site, in some other form or manner, or from our business partners and from other third parties, we may collect personal information. We will never sell or reveal your data to any third party.
OTHER INFORMATION AND METHODS THAT MAY BE USED TO COLLECT INFORMATION WHEN YOU VISIT RSCCTHT BOX OFFICE
– RSCCTHT sever logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your IP address, in order to help RSCCTHT to track movements of you and other users of RSCCTHT sites for the purpose of understanding their needs.
– In order to facilitate your access to RSCCTHT website and to personalize your online usage of our site, we may assign your computer one or two cookies.
– In order to improve and customize our services and promotional methods, we may use standard ordinary internet tools which could collect information and track your use of RSCCTHT website.
CHILDREN’S ONLINE PRIVACY ACT
RSCCTHT observes the Children’s Online Privacy Act (COPA) and does not intentionally or knowingly collect information from persons under the age of 18.
If such information is ever collected by RSCCTHT, it will be in compliance with COPA.
ADVERTISEMENTS OF OTHER COMPANIES ON RSCCTHT WEBSITE
– Other networks or companies may be allowed to advertise on websites. However, RSCCTHT Box Office will not provide any personal information to these advertisers or companies.
– It is important to note that if you decide to use or interact with any third party advertiser/s on our websites, you must be cautious and aware that these advertisers may use their own tracking tools and methods ( e.g. cookies etc.) to collect information, including information about you and the computer you used to view or interaction with them.
– Please exercise your out-most caution when using our website to communicate with other third-party especially, when you provide information about yourself or another person . In doing so, please bear in mind that RSCCTHT Box Office does not have the ability to control who may read your postings or what they may do with the information you provide. We reiterate the necessity to use care and caution in posting your personal information.
INFORMATION MAY BE USED FOR FOLLOWING PURPOSES;
The information you provide may be used for the following purposed:
– To provide you and other users with the requested services or products,
– To facilitate the use of our services and products,
– To process your orders, manage and keep track of your RSCCTHT account,
– To prevent illegal transactions on RSCCTHT website and identify fraudulent use or users of our products and services,
– To better understand your priorities and customize promotional contents and advertisements, accordingly,
– To research and evaluate the quality of our services/ products to enhance our services,
– To apply and enforce RSCCTHT Box Office terms and conditions of use.
INFORMATION MAY BE SHARED WITH FOLLOWING PARTIES;
We, at RSCCTHT do not share personal information with others, unless we inform our users in advance and if, on limited occasions (as described below) we share such information our users would have the right to opt out.
We may share personal information with:
– Organizers and producers of the events who are involved in the production or sponsoring the event, including but not limited to the venues, promoters, talents, performers and their representatives/ agents,
– Credit card companies and their partners for process of payments as well as other providers of services to RSCCTHT,
– Our business partners who may offer you their products and services,
– Other legal agencies, in order to protect our users and prevent fraudulent transactions and misuse of our website.
Non-personal information may be combined and shared with advertisers and others.
YOU HAVE THE RIGHT TO DECIDE
You have the right to decide :
– To decline receiving promotional messages, up-dates, emails and news from RSCCTHT Box Office by sending us an email,
– To refuse or delete cookies and change your settings, even though our website may not be able to provide you with all features of our website,
– To refuse providing personal information. This might be resulted in non-availability of certain features or services of RSCCTHT to you.
PROTECTIVE MEASURES WE TAKE
In order to protect personal information of our users against unauthorized intervention, access, or misuse, RSCCTHT Box Office takes necessary protective and security measures.
UPDATE OF PRIVCY POLICY
RSCCTHT Box Office may change or updates its’ applicable Privacy Policy according to the potential changes in our practice or services.
HOW TO CONTACT US
If you have any question or concern about this Privacy Policy or other matters pertinent to our services or practices, please contact us by email at enquiries@suttoncoldfieldtownhall.com or 0121 296 9543 (Mon-Fri 10am-2pm).
