This section explains how you can setup your box-office or retail location.
To learn about compatible equipment and to purchase one, check out Find / Buy Box-Office and Scanning Equipment
Please note that all the box office settings get stored locally in your browser. It allows you to have different POS stations and each station may use a different device (printer or card reader).
1- Credit Card Reader:
- Purchase a compatible card reader as specified in 'Find / Buy Box-Office and Scanning Equipment' section.
- Use Control Panel > Box-Office > Credit-card reader to select the credit card reader. Follow the instruction on the page.
- On the checkout page, or the point-of-sale page, click on the credit card reader icon to activate and charge credit cards.
2- Thermal Printer:
Important Update: Chrome, Edge and some other browsers have made changes that blocks the website to print to the thermal printer. Go to chrome://flags/#block-insecure-private-network-requests and DISABLE the flag "Block insecure private network requests." to make the printer work again.
Please follow the instructions in this PDF file .
3- Client Facing Display: (CFD)
Client Facing Display is an optional secondary display connected to your device at the point of sales that is facing the client, and shows them information about the items they are purchasing, the seating chart, their shopping cart, their total and allows them to participate in filling out information, such as their name, email or to select seats on the seating chart and also to select the tip amount.
This display should be touchscreen, to allow the buyer to input their information. It can be a double-sided display specifically designed for the point of sales or it can be any monitor in any size or form that is connected to the same device / computer and extends the primary display.
The client facing display should be connected to your device (computer) at the POS and it should be configured to extend the display. (Not duplicate the POS display)
When you open the POS page, the CFD page opens up in a new window and adjust itself to full-screen on the other display, facing the client. You can also hit the small 'Full Screen' button at the bottom-left corner of the FCD window to make it full-screen.
From now on, the client can see their shopping cart and certain dialogs such as the buyer information, tip amount selector, seating chart, etc.
The CFD page and the pop-ups can be configured to open automatically, or the sales person can open / close them or set them to read-only mode using the following icons that are available on the POS page and certain dialogs:
