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PRIVACY POLICY

We, at cinemarkrialto and Cinemark ( Collectively referred to as “Cinemark” or “We” or “Us”), have great respect for your privacy and intend to protect your personal information. We honor the privacy of our users and highly protect information users provide for the purpose of using our services.  The Privacy Policy followed by Cinemark site applies to all users of Cinemark and any and all information provided to us.  By using Cinemark website you or other users accept our terms and practice as described in the following lines. This policy does not apply to third-party websites, products, or services even if they link to our Services, and You should consider the privacy practices of those third-parties carefully. If You disagree with the practices described in this policy, You should (a) take the necessary steps to remove cookies from Your computer after leaving our website, and (b) discontinue Your use of our Services.  If you need further assistance or have any question in this regard, please contact us at cinemarkrialto@Ticketor.com.

 

INFORMATION THAT CINEMARK MAY COLLECT

When you or other users of Cinemark sites and services provide information to us, we may collect personal information including your name and email address and may also combine it with the information that was received from different sources. If such information is provided to us, while you or others using Cinemark site, in some other form or manner, or from our business partners and from other third parties, we may  collect personnel information.

The Personal Data that we may collect includes:

Contact details, such as name, postal address, telephone number, email address;

Financial and transaction Data, such as credit or debit card number, and bank account information; and

Other Personal Data, such as date of birth, SSN or EIN.

Transaction data, such as purchases, purchase amount, date of purchase, and payment method;

Cookie and tracking technology data, such as time spent on the Services, pages visited, language preferences, and other anonymous traffic data; and

Company data, such as a company’s legal structure, product and service offerings, jurisdiction, company records.

 

OTHER  INFORMATION AND METHODS THAT MAY BE USED TO COLLECT INFORMATION WHEN YOU VISIT CINEMARK WEBSITE

 

-          Cinemark server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, in order to help Cinemark to track movements of you and other users of Cinemark sites for the purpose of understanding their needs.

-          In order to facilitate your access to Cinemark website and to personalize your online usage of our site, we may assign your computer a few cookies.

-          In order to improve and customize our services and promotional methods, we may use standard ordinary internet tools which could collect information and track your use of Cinemark website. 

How We Use Data

a.       Personal Data. We and our service providers use Personal Data to: (i) provide the Services; (ii) detect and prevent fraud; (iii) mitigate financial loss or other harm to Users, Customers, and Cinemark; and (iv) promote, analyze and improve our products, systems, and tools. Examples of how we may use Personal Data include:

To provide you and other users with the requested services or products,

To facilitate the use of our services and products,

To process your orders, manage and keep track of your Cinemark account,

To prevent illegal transactions on Cinemark website and identify fraudulent use or users of our products and services,

To better understand your priorities and customize promotional contents and advertisements, accordingly,

To research and evaluate the quality of our services/ products to enhance our services,

To apply and enforce Cinemark terms and conditions of use,

 

To verify an identity for compliance purposes;

To evaluate an application to use our Services;

To conduct manual or systematic monitoring for fraud and other harmful activity;

To respond to inquiries, send service notices and provide customer support;

To process a payment with a payment processor, communicate regarding a payment, and provide related customer service;

For audits, regulatory purposes, and compliance with industry standards;

To develop new products;

To send marketing communications;

To improve or modify our Services; and

To conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business.

b. Other Data. We may use Other Data for a range of different purposes, provided we comply with applicable law and our contractual commitments. In some countries (for example, European Economic Area countries), local legal regimes may require us to treat some or all of Other Data as “personal data” under applicable data protection laws. Where this is the case, we will process Other Data only for the same purposes as Personal Data under this privacy policy.

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CHILDREN’S ONLINE PRIVACY ACT

Cinemark observes the Children’s Online Privacy Act (COPA) and does not intentionally or knowingly collect information from children under the age of 13. 

If such information be ever collected by Cinemark, it will be in compliance with COPA.

 

ADVERTISEMENTS OF OTHER COMPANIES ON CINEMARK WEB SITE

 

-          Other networks or companies may be allowed to advertise on Cinemark

websites. However, Cinemark will not provide any personal information to these advertisers or companies.

-          It is important to note that if you decide to use or interact with any third

 party advertiser/s on our websites, you must be cautious and aware that these advertisers may use their own tracking tools and methods ( e.g. cookies etc.) to collect information, including information about you and the computer you used to view or interaction with them. 

          

-          Please note that there is an organization called the “Network Advertising Initiative (NAI)” to which, some of our advertisers and companies are a member .  This network provides consumers with the option and ability to opt-out of being targeted by all members of  NAI.  You may visit their website at:  www.networkadvertising.org and exercise your right to opt-out and stop being targeted for further advertisements.

-          Please exercise your out-most caution when using our website to communicate with other third-party especially, when you provide information about yourself or another person .  In doing so, please bear in mind that Cinemark does not have the ability to control who may read your postings or what they may do with the information you provide.  We reiterate the necessity to use care and caution in posting your personal information.

 

INFORMATION MAY BE SHARED WITH FOLLOWING PARTIES;

Cinemark does not sell or rent Personal Data to marketers or unaffiliated third parties. We share Your Personal Data with trusted third parties, including:

a. To Cinemark Affiliates. We share Data with entities worldwide that we control, are controlled by us, or are under our common control, to provide our Services. Cinemark is the party responsible for overall management and use of the Data by these affiliated parties;

b. To Cinemark Service Providers. We share Data with service providers who help us provide the Services. Service providers help us with things like payment processing (i.e., banks, credit bureaus, payment method providers), website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, and auditing;

c. To Our Users. We share Data with Users (such as event organizers, merchants and application providers) as necessary to process payments or provide the Services. For example, we share Data with Users about purchases made by their Customers through the Cinemark services;

d. To Authorized Third Parties. We share data with parties directly authorized by a User to receive Data, such as when a User authorizes a third party application provider to access the User’s Cinemark account. The use of Data by an authorized third party is subject to the third party’s privacy policy;

e. To Third Parties. We will share Data with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and

f. Safety, Legal Purposes and Law Enforcement. We use and disclose Data as we believe necessary: (i) under applicable law, or payment method rules; (ii) to enforce our terms and conditions; (iii) to protect our rights, privacy, safety or property, and/or that of our affiliates, You or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside Your country of residence.We may share personal information with:

g.Organizers and producers of the events who are involved in the production or sponsoring the event, including but not limited to the venues, promoters, talents, performers and their representatives/ agents,

h.Credit card companies and their partners for process of payments as well as other providers of services to Cinemark,

i.Our business partners who may offer you their products and services,

j.Other legal agencies, in order to protect our users and prevent fraudulent transactions and misuse of our website.

Non-personal information may be combined and shared with advertisers and others.

 

YOU HAVE THE RIGHT TO DECIDE

You have the right to decide :

-          To decline receiving promotional messages, up-dates, emails and news from Cinemark by sending us an email,

-          To refuse or delete cookies and change your settings, even though our website may not be able to provide you with all features of our website,

-           To refuse providing personal information.  This might be resulted in non-availability of certain features or services of Cinemark to you.

   

Security.

We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account has been compromised), please contact us immediately. 

 

UPDATE OF PRIVCY POLICY

Cinemark may change or updates its’ applicable Privacy Policy according to the potential changes in our practice or services.

 

PRIVACY RIGHTS IN CALIFORNIA

As the resident of California, you have the right to request information from us concerning the way we share certain types of  personal information with others for the purpose of mail advertising.  California law gives you the right to send us a request at a designated address to receive the following information;

1-                  The types and categories of information we disclosed to third parties for their mail marketing during the previous year.

2-                  The names and addresses of the third parties that received that information; and

3-                  If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed,

 

HOW TO CONTACT US

If you have any question or concern about this Privacy Policy or other matters pertinent to our services or practices, please contact us by email at cinemarkrialto@Ticketor.com